Human Resources

Nonprofit work is deeply human and your people deserve great support. We provide ground up support for you and your team. Workplace dynamics and expectations are constantly changing, and giving your team access to a deep bench of experts who know you and work as part of your team, builds resilience and strengthens your organization for whatever comes next. We bring the institutional knowledge, enterprise infrastructure, and nonprofit-specific expertise you need to support the people who power your mission.

Is MACC Human Resources right for you?

Our Human Resources services are a good fit for you if you are a human services nonprofit working in partnership with your community to build a world where everyone thrives in strong, healthy, vibrant equitable communities. We’ll be a great match if you’re looking for a people operations partner who understands all that your mission requires.

Stronger Together Through Shared Learning

You believe the best Human Resources solutions are built together through collective problem solving, shared learning, and the power of working alongside organizations facing the same workforce challenges.

Great HR is Built Together

Your leaders are engaged and believe the best Human Resources support is a true partnership. You share timely information, act on guidance, and treat your MACC HR team as an extension of your own staff.

Shared tools power shared services

You’re ready to work within shared enterprise-grade systems because shared Human Resources services require common infrastructure.

Your people operations, fully handled.

The right Human Resources partner is a guide and stabilizer who can help you build a people strategy that fits your organization’s unique needs and mission. We handle the infrastructure, administrative, and compliance challenges so you can focus on leading.

Embedded consulting strengthens your leaders, builds responsive people strategy, and protects your organization
Stress-free payroll with a direct line for staff when they need answers
Strategically designed benefits that that actually benefit your team
Headache-free benefits administration that takes the complexity and compliance off your plate
Inclusive, equity-centered staffing and onboarding support that makes hiring great people easier
Enterprise systems and processes that no single organization could afford alone

Before partnering with MACC, we were navigating human resources and organizational operations without a dedicated HR partner. Because MACC handles the heavy lifting of backend HR, compliance, and infrastructure, our leadership and staff can direct 100% of our focus toward what we do best: creating music, nurturing young talent, and fostering community through music education. It has elevated our professionalism, protected our people, and ultimately allowed us to serve our students and families with greater stability and confidence. While we could attempt to handle HR and compliance internally, doing so would require pulling vital resources, time, and focus away from our core mission. Partnering with MACC allows us to be responsible stewards of our resources. Simply put: MACC lets Walker West be fully Walker West.

Nonprofit Human Resources Consulting, Benefits, and Payroll

When you join MACC you’re not just getting Human Resources (HR) support, you’re gaining decades of knowledge built by navigating leadership transitions, compliance questions, new workplace policies, and culture transformations across dozens of organizations just like yours. We build what we learn into how we serve every member, and because we partner with dozens of organizations, we invest in systems and expertise most nonprofits struggle to afford. You get a trusted partner who knows your people, supports your leadership, and your organization’s long-term health.

Consulting

Expert guidance embedded on your team, coaching your leaders, collaboratively building an equitable, responsive people strategy, and protecting your organization from the inside out!

Manager Coaching & Support: A dedicated consultant who works as part of your team coaching your managers through team dynamics, supporting staff through personal crises, addressing performance with care, and leading through organizational change.
Compliance & Regulatory Support: helping you stay compliant in a constantly fluctuating regulatory landscape with reporting and workforce insight tools
Employee Relations & Investigations: front-line support for manager questions and employee relations issues, coaching on performance management including coaching leaders toward harm repair and restorative approaches, and support for serious claims or investigations
Compensation Analysis & FLSA Compliance: ensuring your pay practices are equitable, competitive, and compliant
Inclusive Policies, Training, & Engagement: guidance to evolve your policies and practices to better support employees of all backgrounds and identities, paired with harassment prevention training that reflects the real racial and cultural nuances of workplace dynamics, and engagement tools that tell you what your workforce actually needs

Payroll Services

A fully compliant, audit-backed payroll operation that gives your staff a direct line for answers, and you peace of mind.

Payroll Setup & Processing: accurate payroll processing for every employee on a bi-weekly schedule
Time Tracking & Allocation: track, allocate, and report on staff time across programs and projects with the detail your funders and work require
Accrual Tracking: accurate, compliant tracking for all types of time off including MN ESST, PTO, vacation, and sick time
Special Pay & Wage Attachments – full compliance support for garnishments, levies, child support, and special pay runs
Tax Compliance, Reporting, and Verifications: all federal, state, and local tax reporting, deposit requirements, and employment verifications managed on your behalf
Staff Support and Employment Verifications: one point of contact for payroll questions, issues, and employment verifications

Benefits Administration

Comprehensive, compliant, headache-free benefits management and a strategic partner to make sure your benefits reflect your values.

Annual Renewal & Benefits Strategy: a partner who can help you build an inclusive benefits program that reflects your values and balances costs with care
Open Enrollment and Onboarding: a team that actually explains staff choices, real humans to answer questions, and a smooth process from benefit selection to payroll deduction
Compliance, Billing & Reporting: we take the compliance burden and oversight of all the minutiae off your plate for things like COBRA, reconciliation, MN Paid Leave, Workers Compensation, and unemployment
Expanded Benefits: leverage the collective buying power of our network to affordably expand your benefits offerings: multiple retirement plan options, dental, life, disability, dental, and vision plans

Staffing Services

Hiring the right people is hard. Inclusive, equity-centered hiring support that makes hiring great people easy (well, easier!)

Inclusive job posting coaching: helping your leaders to build compelling, inclusive job postings that attract a diverse pool of qualified candidates
Applicant management: resume collection, applicant tracking, & interview scheduling to help you simplify every step of the hiring process
Background and driving record checks: keeping your hiring process safe and compliant
Seamless employee onboarding: including payroll and benefits paperwork, employee handbook distribution, HR systems setup, E-Verify, and personnel file creation
Equitable hiring guidance: supporting your leaders in navigating complex hiring situations

Staff Contact

Are you a current MACC member with questions about your Human Resources service? Or interested in learning how our Human Resources support can strengthen your team and your work? Reach out to us!

Katie Berg

Human Resources Manager – Business Partners Katie.Berg@macc-mn.org

E-Goodie Bag: MN Paid Leave

Amanda Golly and Katie Berg from MACC’s HR Team, and Caleb Golberg and Kevin Miller from MACC friend and partner Gallagher shared their knowledge and expertise to help us understand how the new MN Paid Leave law will impact our organizaitons. This E-Goodie Bag contains the recording and some additional great resources from the session.

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E-Goodie Bag: Worker Misclassification

MACC’s worker misclassification resources provide practical guidance on employee and independent contractor classifications, wage and hour requirements, employment law, and workforce compliance, along with session materials designed to help nonprofit employers understand classification rules and reduce compliance risk.

View Resource

Identifying Talent for Leadership Roles

MACC Conversations podcast episode with Brittany Seidel of FamilyWise Services on identifying and developing internal talent for leadership roles, including how mentorship, trust, and treating mistakes as learning opportunities support employee advancement.

Listen to Podcast